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The Drug and Alcohol Office is the government agency which works across the government and non-government sector to address drug and alcohol issues in the community.

Client Services, Resourcing and Development Client Services, Resourcing and Development    

Client Services and Development:

Contacts:
Director: Eric Dillon
Tel 9370 0336 eric.dillon@health.wa.gov.au

Acting Manager Services and Development (North) James Hunter
Tel 9370 0316 james.hunter@health.wa.gov.au

Acting Manager Services and Development (South) Anne Knowles
Tel 9370 0310 Anne.knowles@health.wa.gov.au

Acting Manager, WA Diversion Program: Andrew Salter
Tel 9370 0335 Andrew.salter@health.wa.gov.au

Role and key responsibilities:

The Client Services and Development Directorate provides funding to the non-government alcohol and drug sector in Western Australia and also has a leadership role in strategic and operational planning for drug and alcohol programs and services.

The Directorate works with services, other government agencies and key stakeholders to plan, resource, develop and monitor the community’s access to drug and alcohol state-wide treatment and support services.

Specifically, the Directorate contributes to the prevention and reduction of drug and alcohol misuse and harm by:-

  • Providing funding to government and non-government agencies throughout Western Australia:
    • DAO negotiates and manages service agreements and supports them to meet agreed objectives and outcomes. Examples of the types of services supported include:
      • 12 community drug service teams located throughout the state. These provide counselling and treatment services to youth, adults and families and also support local communities to prevent drug and alcohol problems.
      • a comprehensive range of out patient and residential rehabilitation services, including specialist youth, women’s and family services provided by non-government organisations that are members of the Western Australian Network of Alcohol and other Drug Agencies.
      • 11 Sobering-up Centres across the state to assist local communities to effectively manage public drunkenness.
  • Supporting service integration and development:
    • The Directorate has a key role in supporting and facilitating key sector reform initiatives such as the integration of Government and non Government alcohol and drug treatment services in the Metropolitan area and the integration of youth specific alcohol and drug treatment services.
    • The Directorate assists the alcohol and drug sector to work more effectively with related health and welfare sectors including Department of Child Protection, Mental Health Services, Aboriginal Health Sector, Department of Corrective Services and Health Services
  • Working in partnership to determine and address priorities:
    • The Directorate works closely with individual Alcohol and Drug agencies, the peak body WANADA, other government agencies, and local communities to identify and support initiatives for the benefit of clients and the community.
    • The Directorate works in partnership with the Alcohol and other Drug services to identify current and future priority needs
  • Ensuring continuous quality improvement:
    • The Directorate supports the implementation and further development of The Western Australian Alcohol and Other Drug Sector Quality Framework (Quality Framework) in partnership with WANADA.
    • The Directorate actively monitors funded services progress in each of the performance expectation areas contained within the Quality Framework
  • Diverting offenders into illicit drug treatment
    • The WA Diversion Program (WADP) is part of a national initiative that aims to divert offenders with drug-related problems into treatment. There are two main components of the WADP:
      • Police diversion; and
      • Court diversion.
    • Police diversion has an early intervention focus by providing access to education and treatment services.
    • Court drug diversion operates in most Magistrate Courts and provides an opportunity for offenders to address their underlying drug use before being sentenced.
    • The treatment component of the WA Diversion Program is funded through the Australian Government as part of the Council of Australian Governments’ (COAG) Illicit Drug Diversion Initiative.

 

      

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