Government of Western Australia Drug and Alcohol Office

Parent Drug Information Service

The Parent Drug Information Service is a confidential, non-judgemental, 24 hour/seven days a week helpline for families and carers seeking help for alcohol or other drug use.


Professional alcohol and other drug counsellors will listen to your concerns, provide emotional support and help plan the best course of action for you and your family.


The service will provide you with information about all aspects of alcohol and other drug use, treatment services and agencies and where to access ongoing support for your family.

It has also developed an Information and Support Pack for Parents and Families (PDF 166KB)

Take a look at about drugs and about alcohol for related information. 


Counsellors will explain the different treatment options available and refer you and your family to an appropriate service, other counselling services and support groups.

Parent to parent support

In addition to professional counsellors, The Parent Drug Information Service has a network of trained volunteer parents you can speak to between 8:00am and 10:00pm each day.

These parents have experienced their own child's substance use and will listen, share coping strategies and discuss options with you. 

If you're interested in volunteering with the service, see Volunteer Support Network.

Support groups

The service's volunteer parents operate support groups at various locations across the metropolitan area.  Contact the Parent Drug Information Service to find one that suits you.

Drug Court support

If you have a child or family member going through Perth's drug court system, the Parent Drug Information Service attends the court every Monday morning, and we encourage you to chat with one of the service's volunteer parents. 

The volunteers are there to support you, answer any questions you might have and refer you to other services that can help you and your family.  

You may also find it helpful to visit the Western Australian Government's Drug Court webpage, which provides information about court processes and has fact sheets you can download.

Last updated on 05 May 2015